LoginCareers
Sarasota, FL
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Revcontent, a fast paced, quickly growing technology company is looking for a motivated individual ready to hit the ground running. Experience our unique culture where ingenuity and hard work meet fun.
The Account Manager will provide support to our clients, work with our internal team to resolve internal issues, and will be responsible for a broad range of areas including, but not limited to the following:
Essential Functions:
- Demonstrate a solid understanding of company operations, strategy, objectives and industry concepts.
- Work with team members to complete tasks and resolve internal and external issues.
- Provide support to clients for any troubleshooting, account strategy, and day to day account maintenance.
- Serve as the internal point of contact for issues or questions related to the Revcontent platform.
- Submit support tickets and change requests and following up to ensure timely and accurate resolutions.
- Maintain communication with team members regarding company operational aspects including advertising team changes, individual client issues and company operations.
Competencies:
- Ability to act and operate independently.
- Detail-oriented, organized, and have excellent follow up skills.
- Initiative and self-discipline.
- Ability to work cooperatively and collaboratively with all levels of employees.
Education/Training/Experience:
1. Experience in customer service required
2. College degree
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